Physiotherapy is a service that provides interventions to restore, maintain and/or enhance your functional and recreational mobility. It is used for rehabilitation, injury prevention, and health and fitness. Physiotherapy is appropriate and beneficial for all age groups and health conditions. Our physiotherapy clinic specializes in musculoskeletal and neuromuscular conditions, but are equipped to refer to other healthcare specialist as needed during your screening assessment. Physiotherapists working in Australia are required to have attained a university degree through a bachelor, masters or professional doctorate program that is approved by the Physiotherapy Board of Australia. All practitioners must be registered with the Australian Health Practitioner Regulation Agency (AHPRA) and to maintain registration, practitioners must meet professional standards such as recent practice, continuing professional development, criminal history checks and work in accordance with the Board’s Code of Conduct.

Physiotherapists are first contact practitioners and therefore you do not need a referral for appointments – simply book online or over the phone at (07) 3211 8775.

Research supports that seeking physiotherapy treatment during the acute phase, less than 10 days of injury, is most beneficial for a quick, full recovery. This allows physiotherapists to assess the severity, aide in control of the inflammatory response to initiate the proper healing process and prevent any compensatory strategies. Chronic conditions, injuries or health conditions lasting over 3-6 months, can impede your functional, vocational and recreational life style and overall quality of living. It is essential to be seen by a specialist before your condition turns chronic in order to prevent further complications and prolonging of the healing process.

Our appointments are 30 minutes.

Your consultation with the physiotherapist will include, but not limited to, review of your subjective report and medical history related to your condition, assessment of your posture, body mechanics, strength, flexibility and joint mobility. Following these examinations, the physiotherapist will report to you an analysis of their findings followed by treatment, education and suggestions going further for your plan of care. Treatment techniques may include hands-on manual therapy, exercises, ergonomic/body mechanics training, postural corrections and return to active lifestyle interventions. Injuries and health conditions are rarely a quick fix, as our body takes time to heal and habits may need to be broken. You may be asked to schedule follow up appointments based on your consultation with the physiotherapist.

Physiotherapist techniques should not be “painful.” In other words, it should not be increasing your current pain. Although the assessment may spend some time “finding” your pain, we will then do our bests to alleviate that pain. Occasionally, the manual therapy interventions that we use as physiotherapist may leave you feeling sore or tender following our sessions. You may also experience delayed onset muscle soreness (DOMS) following progression of exercises. This is all normal, should be minimal, and can be alleviated by heat, ice or stretching – speak with your physio about their specific recommendations for your condition.

When attending your physiotherapy sessions, it is recommended that you wear loose, comfortable clothing. Shorts and singlets are best for ease of assessment for your physio and mobility for you. If you are being seen for a lower body injury, it is most helpful to bring your frequently worn work shoes or runners for assessment. If you are being treated for a neck or shoulder injury, please bring a hair tie for longer hair. Any braces or orthotics that you frequently use or have tried in the past, would also be helpful to see.

If you are claiming private insurance and are with Medibank Private, BUPA, NIB or HCF, please see below. For all other health funds and those without insurance, our standard consultation fee is $115 for your first appointment and $100 for follow-up appointments.

As preferred providers, we offer the same high quality services at discounted rates to members of these funds. The fees are set by the individual health funds. Rebates offered by the health funds when you see a preferred provider is also higher. Combination of lower rates and higher rebates means less out of pocket expenses for members. Please click on the links for the participating health funds:- BUPA, Medibank Private, nib, HCF All practices that are chosen to be part of the preferred provider network must meet the guidelines of professional standards and quality of care set out by the health funds. Please contact our practice at (07) 3211 8775 for more information.

Your out-of-pocket fee varies depending on your health fund and level of cover. If you would like to know exact fees and rebates, please contact your health fund. The item number is 500 for your initial consultation and 505 for follow-up consultations.

We are proud to be part of the QPS SelfRefer program. A program that provides physiotherapy support to all members of the QPS. It allows early intervention into painful conditions to help reduce the severity of physical injuries. QPS employees can book online or call us to make an appointment; simply let our receptionist know you are part of the program. You receive 3 appointments per year, funded entirely by the QPS. More appointments may be provided on a case by case basis if required. All information taken by our physiotherapists is confidential. Any information obtained about your injury is de-identified and anonymous.

Yes. For third-party insurance claims, we require that you provide a valid, up-to-date copy of your medical certificate and valid claim numbers with approval from the insurer. We can bill the third-party insurers directly. However, if claims are invalid, patients will be expected to cover the full cost of their treatment.

Medicare does not normally cover physiotherapy sessions. However, some patients with chronic medical conditions may be eligible for up to five Medicare-subsidised sessions with allied health services per year under the Chronic Disease Management (CDM) plan (previously titles Enhanced Primary Care or EPC plans). These require a Team Care Arrangement (TCA) plan to be completed by your GP. Please see your GP for more information. Please note:- As of 30 May 2022, Synergy Physiotherapy will no longer bulk bill the consultation fee - we are happy to process the Medicare Rebate but we will be asking you to pay a Gap Fee Payment of $15 on the day of the service.

We are located at Level 3, 235 Edward Street in Brisbane City, across from Queen’s Plaza and near the Commonwealth Bank and Bailey Nelson. Our practice is a short walk from Central Station and various bus stops throughout the city.

Unfortunately, we do not have parking in the building. Nearby paid car parks include the Wintergarden, Myer Centre and Queens Plaza Secure Parking.